Company blog
Let the Games Begin: Salesforce vs. Upswing
Some CRM implementations fail in part because of laborious complexity and user fatigue, and we think the click contests
in the ensuing posts between Salesforce and Upswing's forthcoming new
version release speaks for itself. We're doing strict apples-to-apples
comparative analysis with frequently performed actions and counting the
clicks it takes each system to execute them. It's one measure to gauge
the efficiency of an on-demand CRM product. The reduced labor and increased efficiency of Upswing CRM associated with these frequently performed actions is representative of the entire Upswing application. When amplified over the course of a year in using the Upswing product, a significant amount of labor reduction and time savings is accrued relative to laborious CRM systems, not to mention increased productivity and user satisfaction.
September 1 2008 | Permalink
Tags: crm showdown crm fatigue
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